How to resolve Netflix error 1023?

Netflix has become one of the popular video streaming apps and it has some outstanding features that enhance the user’s experience. But there is a fact that it has some errors too in which error code 1023 is one of them. This error code basically occurs due to a network connectivity issue that is restricting the device from connecting to the Netflix service. If you are looking to fix this issue then, follow a few steps given below to fix Netflix Error 1023 on your own.

There are few effective methods which you have to try to fix this issue and follow all of them step by step to avoid any issue.

Method 1:

Netflix App Reset

Reset the app then, you will need to refresh old information or details of Netflix that is stored on your iOS device. When you reset the app, it will delete any titles which you have downloaded to the device.

• First of all, choose Settings from the home screen

• Now, scroll down unless you see the Netflix app and choose Netflix

• After that, swipe the Reset toggle to the On

• Press the Home button and return the Home screen

• Press the Home button again and slide right unless you navigate the Netflix app

• Slide on the Netflix app to close your session and press the Home option two times to return to the Home screen and now, try opening Netflix again

Restart your iPad, iPhone, or iPod

After that, press the hold the side option and one of the volume options simultaneously unless you see the sliders and then, drag the top slider to shut down your device

• Press the Sleep/Wake option after 10 seconds to enable your device

• Try Netflix again when your device powers on

• Check your Network Connection

You should check your network connection because this error code might occur due to a weak network signal. Also, you will need to disable any VPN, unblocker, or proxy software. Sometimes these software programs get you stuck with the Netflix error code.

Check your network is compatible with streaming

There are some types of networks that have limited speed available and they can be slow specifically during the day times once multiple people are using them

In case if you are using a mobile data network or satellite network connection and try to switch to a different network if you can

If you are using a public Wi-Fi network at work, a hotel, school, or another public location, then make sure that Netflix is permitted and these connections block the streaming video sometimes.

• Restart your home network

• First of all, disable your device

• Now, unplug your modem and router and just wait for 30 seconds

• After that, plug in your modem and then, wait to see an indicator light when it is blinking on

• Plugin your router and wait unless there is no indicator light is on 

• Then, shut on your device and try Netflix again

Switch to a different Network

Connect your iOS device to another network to rule out home network configuration issues as it is behind your issue. Choose a different wireless network connection

• First of all, press the Home button on your device

• Now, choose Settings and choose Wi-Fi

• After that, choose a different network and then, connect to it

• If you aren’t able to switch to another network connection then, call your internet service provider for any help

When you are connected then, try Netflix again. If you still the problem still occurs even after changing the connection then, move to the next resolution steps:

The new connection isn’t your chosen network then, again it is recommended to contact your internet provider for instant assistance

Default connection settings restore:

If you have changed your streaming device for custom connection settings usage, then retrieve the default settings of your internet provider and then, try to use Netflix again. The settings for custom connection include

• If you are connecting with a VPN or proxy service then, you will need to disable it and then, connect it directly with your home network

• If you have made some modification to your streaming device to a custom DNS setting then, try to reset the device to attain DNS automatically

• If you need assistance for modifying these connection settings on the streaming device then, get connected with the device’s manufacturer.

Follow the above-given steps carefully to fix your Netflix error code. In case, if you are facing any issue then, it is advisable to get connected with the technical experts at Netflix Contact Support UK. The teams are available there and known with all Netflix related configuration and settings so they will definitely help you out.